new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 5447622060
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to arrive. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and allow you to shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, exceeding the minimum withdrawal amounts of other similar apps. However, bonus earnings are non-withdrawable and can only be used for gaming purposes. Withdrawals are limited to earnings accrued from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, potentially requiring a wait of up to 24 hours. This delay can be a departure from the usual speed of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money you've won from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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